Frequently asked questions
Everything you need to know about using AlonChat for your Philippine business.
What is the best AI chatbot for Philippine businesses?
AlonChat is an AI chatbot built specifically for Philippine businesses — it understands Taglish and Filipino natively, works Facebook Messenger- and Instagram-first, and bills in pesos starting with a free trial. Most global tools are English-first and priced in US dollars, which is why a purpose-built local option fits Filipino SMBs better.
How much does an AI chatbot cost in the Philippines?
AlonChat starts with a free trial, and paid plans begin at ₱600 per month, scaling up for higher volume and more features. Many international chatbot tools are priced in US dollars, which often works out more expensive for a Philippine small business once converted.
Can an AI chatbot understand Taglish?
Yes — AlonChat understands Taglish, Filipino, and English, including particles like “po” and “opo”, shorthand, and the mix of languages Filipino customers actually use. It is designed for the way people message Philippine businesses rather than being adapted from an English-first tool.
Which channels does AlonChat work on?
AlonChat connects to Facebook Messenger, Instagram, and a website chat widget, so a single AI agent answers customers wherever they reach you. This matches how most Filipino customers contact businesses — through social messaging rather than website chat alone.
How long does it take to set up an AI chatbot with AlonChat?
You can be live in minutes: upload your files or website, connect Messenger, and AlonChat trains an AI agent on your content automatically. No coding or technical setup is required.
How does AlonChat answer customer questions accurately?
AlonChat uses retrieval-augmented generation (RAG) to answer from your own content — your files, website, and Q&A — instead of guessing. That keeps answers grounded in your real prices, menu, policies, and FAQs.
Can the chatbot help with sales, not just support?
Yes. AlonChat handles sales and lead capture as well as support — answering product questions, qualifying leads, and guiding customers toward a purchase, including sharing payment links for local methods like GCash and Maya.
Do I need a developer to use AlonChat?
No. AlonChat is built for non-technical business owners — everything from training to deployment is no-code, so you don’t need a developer or agency to launch.