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Last updated: October 1, 2025

Privacy Policy

Your privacy flows with us. Learn how AlonChat protects and respects your information like the ocean protects its depths.

Information We Collect

  • •Account information (name, email, profile details)
  • •AI agent configurations and training data
  • •Usage data and analytics for service improvement
  • •Communication preferences and settings

How We Protect Your Data

  • •End-to-end encryption for sensitive data
  • •Secure cloud infrastructure with regular backups
  • •Strict access controls and authentication
  • •Regular security audits and updates

How We Use Your Information

  • •To provide and improve our AI agent services
  • •To train and optimize your custom AI agents
  • •To send important service updates and notifications
  • •To provide customer support and assistance

Information Sharing

  • •We never sell your personal data to third parties
  • •Data shared with AI providers (OpenAI, Anthropic) for processing
  • •Required disclosures for legal compliance
  • •Aggregated, anonymized data for service improvements

Data Storage & Retention

  • •Data stored on secure Supabase infrastructure
  • •Automatic deletion of unused data after 90 days
  • •You can request data deletion at any time
  • •Backups retained for 30 days for recovery purposes

Contact & Rights

  • •Email: privacy@alonchat.com
  • •Right to access your personal data
  • •Right to correct or delete your information
  • •Right to data portability and withdrawal of consent

Your Rights Under GDPR & CCPA

If you are a resident of the European Union or California, you have specific rights regarding your personal data:

GDPR Rights (EU Residents)

  • ✓ Right to be informed about data collection
  • ✓ Right to access your personal data
  • ✓ Right to rectification of inaccurate data
  • ✓ Right to erasure ("right to be forgotten")
  • ✓ Right to restrict processing
  • ✓ Right to data portability

CCPA Rights (California Residents)

  • ✓ Right to know what data is collected
  • ✓ Right to delete personal information
  • ✓ Right to opt-out of data sales
  • ✓ Right to non-discrimination
  • ✓ Right to correct inaccurate information
  • ✓ Right to limit use of sensitive data

Cookie Policy

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for the website to function properly

Analytics Cookies

Help us understand how visitors interact with our website

Questions About Privacy?

We're here to help. Contact our privacy team for any questions or concerns.

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