Information you provide
Train your agent on the sources you select. Review answers and keep important business information current.
SECURITY & CONTROL
Your team decides
how your AI helps.
Choose its information, manage access, and set the boundaries for customer conversations and connected actions.
Access you manage
Use account and team permissions to control access. Manage credentials and permissions for the systems you connect.
People who can take over
Set handoff rules for questions and requests that need your team. Review the conversation before continuing.
BEFORE YOU GO LIVE
Test the boundaries,
as well as the answers.
Check your sources
Confirm prices, policies, hours, and instructions before making them available to customers.
Choose connected actions
Enable the actions your agent needs and test the permissions and outcomes.
Plan human handoff
Decide who handles sensitive questions, exceptions, and requests that need confirmation.
Plan for your organization’s requirements.
For enterprise, education, healthcare, or public-sector deployments, discuss data access, retention, connected services, and internal policies with our team before rollout.
The security requirements of your use case should be assessed for your actual configuration. Infrastructure-provider certifications do not by themselves certify AlonChat or your deployment.
Talk through your requirementsClear information.
A team you can reach.
See our policies for information about data handling, service terms, and how to contact us.