Your Security is Our Top Priority

We employ ocean-deep security measures to protect your data and ensure your chatbots operate safely and reliably. Trust flows naturally, and we work hard every day to earn yours.

Enterprise-Grade Security

Multiple layers of protection ensure your data and your customers' data remain secure at all times.

End-to-End Encryption

All data is encrypted in transit and at rest using industry-standard AES-256 encryption.

  • TLS 1.3 for all connections
  • Encrypted database storage
  • Secure key management
  • Zero-knowledge architecture

Infrastructure Security

Enterprise-grade infrastructure designed for maximum security and reliability.

  • 99.99% uptime SLA
  • Multi-region redundancy
  • DDoS protection
  • Regular security audits

Access Control

Granular access controls to ensure only authorized personnel can access your data.

  • Role-based permissions
  • Multi-factor authentication
  • Single sign-on (SSO)
  • IP whitelisting

Privacy Protection

Your privacy is our priority. We never sell or share your data with third parties.

  • GDPR compliant
  • Data residency options
  • Right to deletion
  • Transparent data usage

Compliance & Certifications

We meet and exceed international security standards to give you peace of mind.

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SOC 2 Type II

Audited for security, availability, and confidentiality

Certified
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ISO 27001

International standard for information security

In Progress
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GDPR

General Data Protection Regulation compliant

Compliant
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PCI DSS

Payment Card Industry Data Security Standard

Level 1
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HIPAA

Health Insurance Portability and Accountability Act

Available
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Data Privacy Act

Philippine Data Privacy Act of 2012

Compliant

Our Security Practices

Security isn't just technologyโ€”it's a commitment to best practices at every level.

Regular Security Audits

Third-party penetration testing and vulnerability assessments conducted quarterly.

24/7 Monitoring

Real-time threat detection and automated incident response systems.

Employee Training

All employees undergo rigorous security training and background checks.

Secure Development

Security-first development practices with code reviews and automated testing.

Disaster Recovery

Comprehensive backup and disaster recovery plans with regular testing.

Incident Response

Dedicated security team with established incident response procedures.

How We Handle Your Data

Transparency in data handling from collection to deletion.

1

Collection

Data is collected only with explicit consent

  • Minimal data collection
  • Clear privacy notices
  • Opt-in consent
2

Processing

Data is processed securely and only for stated purposes

  • Purpose limitation
  • Data minimization
  • Accuracy maintenance
3

Storage

Data is stored with multiple layers of protection

  • Encrypted at rest
  • Access logging
  • Regular backups
4

Deletion

Data is securely deleted when no longer needed

  • Automated retention policies
  • Secure deletion
  • Right to erasure

Security Incident Reporting

Found a security vulnerability? Please report it to security@alonchat.com. We offer bug bounties for valid security issues.

Security Questions?

Our security team is here to answer any questions about how we protect your data.