Messenger
Reply to people who contact your Facebook Page.
How to connect
Connect a Facebook Page you manage and grant the required messaging permissions. Channel policies determine when replies and follow-ups can be sent.
Get setup helpCHANNELS & CONNECTIONS
Your conversations.
Connected to your work.
Meet people on their preferred channel. Connect the calendars, files, payments, and systems your agent needs to help them.
Meet people where they are.
Choose a connection to see what it helps with and what you’ll need to set it up.
Help people who reach out through Instagram messaging.
How to connect
Connect an eligible professional Instagram account and its required Meta account setup. Available interactions depend on permissions and platform policies.
Get setup help
Support customers through your connected WhatsApp business number.
How to connect
Connect your WhatsApp Business account. Customer-initiated replies and approved outbound templates follow WhatsApp’s messaging rules.
Get setup help
Telegram
Answer questions through your Telegram bot.
How to connect
Connect your bot credentials in the deployment settings, test a conversation, and share the bot with your audience.
Get setup helpBring incoming email inquiries into your customer conversations.
How to connect
Configure inbound email forwarding and verify your sending setup before enabling replies. Sender identity and domain setup depend on your chosen configuration.
Get setup helpWebsite
Add an AlonChat chat widget to your website.
How to connect
Configure your widget, allow your website domain, and install the embed code. Test the chat on desktop and mobile before publishing.
Get setup helpGive answers a next step.
Choose a connection to see what it helps with and what you’ll need to set it up.
Google Calendar
Check schedules and help arrange appointments.
How to connect
Connect your Google account, select the calendar, and configure availability and booking rules. Enable only the calendar actions your agent should use.
Get setup help
Google Sheets
Read or record business information in a connected sheet.
How to connect
Grant access to the relevant spreadsheet and configure which information the agent can read or update. Use a clear column structure and test changes first.
Get setup help
Google Drive
Use files from your connected Google Drive.
How to connect
Connect your account and select the files or folders relevant to your agent. Source access and customer-facing file sharing depend on the permissions you grant.
Get setup helpMake payment easier.
Choose a connection to see what it helps with and what you’ll need to set it up.
Maya
Create payment links through your Maya account.
How to connect
Connect your merchant credentials and enable the payment actions you need. Available payment methods and fees depend on your merchant account.
Get setup help
PayMongo
Share checkout links and check payment status.
How to connect
Connect your PayMongo merchant account and configure the relevant actions. Test your payment flow and status updates before using it with customers.
Get setup helpBuild around your systems.
Choose a connection to see what it helps with and what you’ll need to set it up.
Your own systems
Connect business workflows through the AlonChat API.
How to connect
Use authenticated API access and webhooks to build your integration. Scope credentials to the work required and test requests before rollout.
Developer resourcesAvailability depends on your plan, connected accounts, permissions, and provider requirements. Connecting a channel does not import its past conversations. Supported chat-history imports are Messenger and Instagram.