Help Center & Documentation

How Can WeHelp You Today?

Find guides, tutorials, and answers to your questions

🔥 Popular Articles

How to train your AI agent in 2 minutes

Getting Started•12.5K views

Setting up Facebook Messenger integration

Integrations•9.2K views

Accepting GCash payments

Integrations•8.7K views

Customizing your chatbot for Filipino customers

Configuration•7.1K views

Understanding conversation analytics

Analytics•6.3K views

Browse by Category

Getting Started

Quick Start Guide

Get your first AI agent up and running in 2 minutes

5 min read

Training Your Agent

Upload content and train your AI to respond accurately

10 min read

Customizing Responses

Set personality, tone, and response guidelines

8 min read

Deploying to Website

Add the chat widget to your website with one line of code

3 min read

Features & Configuration

AI Models Explained

Choose between GPT-4, Claude, and other AI models

7 min read

Filipino Language Support

Enable Tagalog, Taglish, and Bisaya responses

5 min read

Response Templates

Create consistent responses for common questions

6 min read

Agent Personality

Define your agent's tone, style, and behavior

8 min read

Integrations

Facebook Messenger Setup

Connect your chatbot to Facebook Messenger

10 min read

Website Widget Installation

Embed chat widget on your website

5 min read

GCash Payment Integration

Accept GCash payments through your chatbot

12 min read

API & Webhooks

Build custom integrations with our REST API

15 min read

Analytics & Insights

Understanding Conversation Analytics

Track messages, sentiment, and performance

8 min read

Lead Generation Tracking

Monitor captured leads and conversion rates

6 min read

Performance Optimization

Improve your agent's response quality

10 min read

Custom Reports

Export and analyze conversation data

7 min read

Security & Compliance

Data Privacy Overview

How we protect your customer data

5 min read

GDPR Compliance

Meeting data protection requirements

8 min read

API Security

Authentication and authorization best practices

10 min read

Data Retention

Managing conversation history and backups

6 min read

Troubleshooting

Agent Not Responding

Common causes and solutions

5 min read

Training Issues

Resolve content upload and training errors

7 min read

Integration Problems

Fix Facebook and widget connection issues

8 min read

Billing & Account

Manage subscription and payment issues

6 min read

📹 Video Tutorials

Learn by watching step-by-step guides

2:15

AlonChat Quick Start (2 minutes)

5:30

Training Your First Agent

8:45

Facebook Messenger Integration

12:20

Advanced Agent Customization

Still Need Help?

Our support team is here for you, 24/7

🇵🇭 Support available in Filipino and English