Integrations Overview

Connect your AI agent to messaging platforms and external services

Integrations Overview#

Connect your AI agent to the platforms where your customers are. AlonChat integrates with popular messaging apps, email, and productivity tools.

Messaging Channels#

Deploy your agent across multiple platforms from the Deploy page:

Each channel shows connection status, health indicators, and per-channel auto-reply toggles.

AI Actions#

Let your agent take real actions during conversations:

Facebook Messenger#

Setup#

1. Go to Deploy > Facebook Messenger
2. Click Connect Facebook Page
3. Select your Page and grant permissions
4. Configure greeting, ice breakers, quick replies, and persistent menu

Features#

• Instant auto-replies
• Human handoff support
• Multi-page support
• Ice breakers and quick replies

Full setup guide

Instagram DM#

Setup#

1. Go to Deploy > Instagram
2. Connect via Facebook Page or direct Instagram login
3. Grant Instagram messaging permissions

Features#

• Auto-reply to DMs
• Ice breakers and quick replies
• Multi-account support
• Custom AI prompts per channel

Full setup guide

WhatsApp Business#

Setup#

1. Go to Deploy > WhatsApp
2. Connect your WhatsApp Business account
3. Configure Business Profile (about, description, address, category)

Features#

• Auto-reply to messages
• Business Profile management
• Ice breakers (max 4) and quick replies (max 3)
• Custom AI prompts per channel

Telegram#

Setup#

1. Go to Deploy > Telegram
2. Add a Telegram group with a label
3. Add @AlonChatBot to your group
4. Verification happens automatically

Features#

• Multiple groups per agent
• Auto-reply in groups
• Shared bot (no BotFather setup needed)

Full setup guide

Email#

Setup#

1. Go to Deploy > Email
2. Generate a forwarding address
3. Set up forwarding in your email provider (Gmail, Outlook, Yahoo, or other)
4. Configure auto-reply settings and test

Features#

• Provider-specific setup instructions
• Auto-verification for Gmail
• Test email button
• Custom display name and signature

Full setup guide

Web Widget#

Add a chat widget to any website:

<script>
  window.ALONCHAT_AGENT_ID = 'your-agent-id';
</script>
<script src="https://alonchat.com/widget.js"></script>

Embedding guide

Google Calendar#

Enable appointment scheduling:

1. Go to AI Actions > Google Calendar
2. Connect your Google account
3. Configure availability settings
4. Your agent can now book appointments

Google Drive#

Sync training content from Google Drive:

1. Go to Connections > Google Drive
2. Connect your account
3. Browse folders and select files to link
4. Files sync automatically when you train

Full guide

Webhooks#

Send data to external systems when events occur:

• New lead captured
• Conversation started
• Message received
• Appointment booked

Webhooks guide

Next Steps#

• Facebook Messenger Setup
• Instagram Setup
• Telegram Setup
• Gmail/Email Setup