Getting Started with AlonChat

Set up your first AI chatbot in under 5 minutes

Welcome to AlonChat! This guide will help you set up your first AI chatbot in under 5 minutes.

What is AlonChat?#

AlonChat is an AI-powered chatbot platform that lets you create intelligent conversational agents trained on your own knowledge base. Unlike generic chatbots, AlonChat learns from your documents, FAQs, websites, and even Facebook Messenger conversations to provide accurate, contextual responses.

Key Features#

  • 5 Knowledge Source Types: Upload files, add text, create Q&A pairs, crawl websites, or import Facebook conversations
  • Modern RAG System: Advanced retrieval with multi-query expansion and hybrid re-ranking
  • Real-time Integrations: Connect to Facebook Messenger and Instagram
  • Outgoing Webhooks: Send events to external systems (HubSpot, Google Sheets, etc.)
  • Filipino Market Optimized: Supports English-Tagalog code-switching

Quick Start (5 Minutes)#

Step 1: Create an Account#

  1. Visit AlonChat
  2. Click Sign Up
  3. Enter your email address
  4. Check your email for the OTP code
  5. Enter the code to verify your account

AlonChat uses passwordless authentication - no passwords to remember!

Step 2: Create Your First Project#

  1. After logging in, you'll see the dashboard
  2. Click Create New Project
  3. Enter a project name (e.g., "Customer Support Bot")
  4. Click Create

Projects are workspaces that contain one or more agents.

Step 3: Create Your First Agent#

  1. Inside your project, click Create Agent
  2. Fill in the details:
    • Agent Name: e.g., "Support Assistant"
    • Initial Message: The greeting users see (e.g., "Hi! How can I help you today?")
    • AI Model: Select a model (GPT-5.2, Claude, Gemini, Grok, etc.)
  3. Click Create Agent

Step 4: Add Knowledge to Your Agent#

Your agent needs knowledge to answer questions. Let's add some:

  1. Go to the Knowledge Base tab
  2. Click Add Source
  3. Choose a source type:
    • File: Upload a PDF, Word doc, or Excel file
    • Text: Paste text directly
    • Q&A: Add question-answer pairs
    • Website: Crawl a website
    • Facebook: Import Messenger conversations

For your first agent, we recommend starting with Text or Q&A - they're the fastest!

Example: Adding a Text Source

  1. Select Text
  2. Enter a name: "Product Information"
  3. Paste your content:
    Code
    Our company offers three plans:
- Basic: $29/month - 1,000 messages
- Pro: $99/month - 10,000 messages
- Enterprise: Custom pricing - Unlimited messages
  4. Click Add Text Source

Step 5: Train Your Agent#

  1. Click the Train Agent button (top right)
  2. Wait for training to complete (usually 30-60 seconds)
  3. Your agent is now ready!

Training processes your knowledge sources, chunks the content, and generates embeddings for intelligent retrieval.

Step 6: Test Your Agent#

  1. Go to the Chat tab
  2. Type a question: "What plans do you offer?"
  3. Your agent should respond with information from your knowledge base!

What's Next?#

Now that you have a basic agent working, explore these guides:

Need Help?#

Getting Started with AlonChat | AlonChat Docs