Google Calendar Connection

Connect Google Calendar so booking can check availability and write events. This is not a customer channel and not Google Drive or Google Sheets.

Google Calendar Connection#

This page covers the Google Calendar connection. It authorizes booking. It does not deploy a chat channel, import old chats, or turn on live replies.

A connected calendar does not answer customers. Booking still has to be configured, and the channel customers use still needs its own reply setting.

What the connection does#

	Included	Not included
Connect Google Calendar	Booking can read availability and create or update events	Knowledge files. That is Google Drive
Booking settings	The calendar, hours, services, and notice rules you save	Spreadsheet rows. That is Google Sheets
Customer booking	An event when the booking tool confirms the details	A reply on Messenger, WhatsApp, or any other channel
Cancellation	A customer can cancel when the booking rules allow it	Changing events the booking tool does not own
Staff or branch calendars	The calendars you add from booking setup	A second, unrelated Google product

Use a work Google account when the calendar contains private events. Choose the calendar booking should use instead of assuming every calendar on the account is in play.

Connect#

Open Settings → Connections.
Choose Google Calendar and click Connect.
Sign in with Google and allow access.
Open Booking & Appointments and finish the calendar, services, and hours there.

AlonChat Calendar can also book without Google. This page is only the Google connection.

What you set for booking#

The connection is only permission. These choices live with the booking tool:

Setting	What it controls
Calendar	Which calendar receives the booking
Business hours	Which days and times can be offered
Session length and slot interval	How long a booking is, and how start times are spaced
Buffer	The gap around a booking
Booking notice	How soon, and how far ahead, a customer can book
Reschedule and cancellation notice	How close to the appointment a change is still allowed
Blocked dates	Days that stay closed
Meeting location	No video link, a Google Meet link, or Zoom when Zoom is connected

The agent should offer only times that are actually open. A booking-policy note in Sources does not connect the calendar. Check the event on the calendar after a test booking, not only the chat wording.

Before customers rely on it#

Teach services, prices, and policies in Sources.
Book a private test from Test.
Confirm the event is on the calendar you selected.
Turn on live replies only on the customer channel you intend to use.