Product questions
Make approved information easy to find, in the language people use.
Retail & commerce
Help shoppers choose with confidence.
Help shoppers find the right product and take the next step.
ONE CONVERSATION, A USEFUL NEXT STEP
See a typical inquiry.
Answer the question, collect the missing details, and help the person move forward. Your team picks up requests with the context already there.
Explore how AlonChat worksRetail & commerce · Example conversation
Hi! How much po yung everyday tote?
It’s ₱690, in black or sand. Which color would you like?
Sand! Do you deliver to Laguna?
Yes, we deliver to Laguna. Choose Sand and check the delivery fee on the product page before ordering.
Fictional conversation, details, and availability. No request is sent.
Where your team
gets time back.
Start with frequent, well-defined requests. Expand as you test the answers and connect the systems behind them.
Delivery policies
Ask for the relevant details so your team receives a more complete request.
Order support
Explain the next step and bring in your team when a decision or confirmation is needed.
BUILT AROUND YOUR INFORMATION
Set it up for the way you work.
Add product information, shipping and return policies. Live stock, order status, and payment updates require the relevant connected systems.
A few good questions.
What information does AlonChat need for retail & commerce?
Add product information, shipping and return policies. Live stock, order status, and payment updates require the relevant connected systems.
Can our team take over?
Yes. Set handoff rules for requests that need a person. Your team can review the conversation and continue from the details already shared.
Can it answer in Filipino and English?
AlonChat helps in English, Filipino, and Taglish. Test it with the questions and terms your customers actually use before going live.
How do we choose a plan?
Visit Pricing for current plans, usage allowances, and available signup options. For a broader rollout, talk to our team about your channels, integrations, and access requirements.
See how it could work for your team.
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