Google Calendar Integration

Let your agent schedule appointments automatically

Google Calendar Integration#

Enable your AI agent to check availability and schedule appointments automatically.

Setting Up#

Step 1: Connect Google Account#

1. Go to your agent dashboard
2. Navigate to AI Actions → Google Calendar
3. Click Connect Google Calendar
4. Sign in with your Google account
5. Grant calendar permissions

Step 2: Configure Settings#

1. Select which calendar to use
2. Set availability preferences
3. Configure booking rules
4. Save

Capabilities#

Your agent can:

Availability Settings#

Working Hours#

Define when appointments can be booked:

• Days of the week
• Start and end times
• Time zone

Buffer Time#

Add gaps between appointments:

• Before meetings
• After meetings

Booking Window#

How far ahead can people book:

• Minimum notice (e.g., 24 hours)
• Maximum future (e.g., 30 days)

Example Conversations#

Checking availability:

User: "When can I book a consultation?" Agent: "I have availability this week on Wednesday at 2pm, Thursday at 10am, or Friday at 3pm. Which works for you?"

Booking:

User: "Let's do Thursday at 10am" Agent: "Perfect! I've booked you for Thursday at 10am. You'll receive a calendar invite shortly."

Rescheduling:

User: "I need to reschedule my appointment tomorrow" Agent: "No problem. I can move you to Wednesday at 2pm or Friday at 11am. Which do you prefer?"

Event Details#

When creating events, your agent collects:

• Customer name
• Email (for calendar invite)
• Purpose/notes
• Duration

Notifications#

Attendees receive:

• Google Calendar invite
• Email confirmation
• Reminder before the event

Multiple Calendars#

Connect multiple calendars for:

• Different services
• Different team members
• Different locations

Best Practices#

1. Set realistic availability - Don't overbook
2. Add buffer time - Allow prep time
3. Require minimum notice - Avoid last-minute bookings
4. Test the flow - Book a test appointment